Solo
Solo practitioners and new clinics
$65/month
Up to 100 calls a month
- Answers 24/7, including public holidays
- Books, moves and cancels appointments
- Answers common questions from your website
- Call summary sent after every call
AI receptionist for GP and medical clinics
An AI receptionist for GP clinics that takes pressure off the morning rush
The 8am phone rush at a GP clinic leaves patients on hold and staff stretched. Abby answers the overflow, handles routine bookings and changes, and leaves your team free for patients at the desk.
A
LiveAbby is on a call
Elm Street Medical · 7:42pm
- Abby: Thanks for calling Elm Street Medical, this is Abby. How can I help?
- Caller: Hi, can I move my Thursday session? And book my son in too.
- Abby: Sure. Sam has 4:15pm Friday free. Shall I move you there and book Leo at 4:45?
- Caller: Perfect, thanks.
Written to your calendar
- Thu 10:00 → Fri 4:15pm · SamMoved
- Fri 4:45pm · Leo, initial consultNew
Sample call. Clinic and names are illustrative.
Calls Abby handles
The calls GP and medical clinics get every day
- Standard and long consult bookings
- Cancellations and reschedules
- Opening hours, billing and location questions
- Directing emergencies to 000
What you get with Abby
Books into your real calendar
Abby reads live availability in Cliniko and writes the booking in during the call.
Handles up to 5 actions per call
Book, move or cancel up to five appointments in one call, for the caller or their family.
Learns from your website
Abby builds its answers from your own site, so it knows your services, hours, prices and parking from day one.
Live within days
Most clinics have Abby answering real calls within a few days of signing up.
Safe with urgent calls
Abby never gives clinical advice. Emergencies are directed to 000 and flagged to your team.
Your data, your terms
Monthly plans with a 14-day free trial. Patient data is deleted within 60 days if you leave.
Pricing for GP and medical clinics
Clinic
Clinics with 2 to 4 practitioners
$99/month
Up to 250 calls a month
- Everything in Solo
- Up to 5 bookings or changes in one call
- Practitioner and service preferences
- Urgent calls passed to your team
Practice
Busy practices with 5 to 10 practitioners
$149/month
Up to 500 calls a month
- Everything in Clinic
- Overflow cover while reception is on another line
- Custom greeting and call rules by time of day
- Priority support
Group
Multi-location groups
$199/month
Up to 1,000 calls a month
- Everything in Practice
- Multiple locations on one account
- Location-aware booking and routing
- Onboarding call with our team
- All plans include a 14-day free trial.
- Prices are in AUD and exclude GST.
- No lock-in contract. Cancel any time.
General practice FAQ
What is the best AI receptionist for GP clinics?
Look for overflow cover at peak times, reliable booking into your system and clear emergency handling. AbbyAI covers all three.
Does Abby give medical advice?
No. Abby books appointments and answers admin questions only. Anyone describing an emergency is told to call 000.
Let Abby answer tonight's calls
14 days free. Connect your practice software, and Abby starts booking patients in.