Solo
Solo practitioners and new clinics
$65/month
Up to 100 calls a month
- Answers 24/7, including public holidays
- Books, moves and cancels appointments
- Answers common questions from your website
- Call summary sent after every call
AI receptionist for physiotherapy clinics
An AI receptionist for physio clinics that books while you treat
Physios are hands-on all day, so the phone rings out mid-session. Abby picks up, finds the right practitioner and appointment type, and books it in before the patient tries the clinic down the road.
A
LiveAbby is on a call
Northside Physio · 7:42pm
- Abby: Thanks for calling Northside Physio, this is Abby. How can I help?
- Caller: Hi, can I move my Thursday session? And book my son in too.
- Abby: Sure. Sam has 4:15pm Friday free. Shall I move you there and book Leo at 4:45?
- Caller: Perfect, thanks.
Written to your calendar
- Thu 10:00 → Fri 4:15pm · SamMoved
- Fri 4:45pm · Leo, initial consultNew
Sample call. Clinic and names are illustrative.
Calls Abby handles
The calls physiotherapy clinics get every day
- New patient initial assessments
- Follow-up and recurring treatment bookings
- Rescheduling around work and sport
- Questions about health fund rebates and what to bring
What you get with Abby
Books into your real calendar
Abby reads live availability in Cliniko and writes the booking in during the call.
Handles up to 5 actions per call
Book, move or cancel up to five appointments in one call, for the caller or their family.
Learns from your website
Abby builds its answers from your own site, so it knows your services, hours, prices and parking from day one.
Live within days
Most clinics have Abby answering real calls within a few days of signing up.
Safe with urgent calls
Abby never gives clinical advice. Emergencies are directed to 000 and flagged to your team.
Your data, your terms
Monthly plans with a 14-day free trial. Patient data is deleted within 60 days if you leave.
Pricing for physiotherapy clinics
Clinic
Clinics with 2 to 4 practitioners
$99/month
Up to 250 calls a month
- Everything in Solo
- Up to 5 bookings or changes in one call
- Practitioner and service preferences
- Urgent calls passed to your team
Practice
Busy practices with 5 to 10 practitioners
$149/month
Up to 500 calls a month
- Everything in Clinic
- Overflow cover while reception is on another line
- Custom greeting and call rules by time of day
- Priority support
Group
Multi-location groups
$199/month
Up to 1,000 calls a month
- Everything in Practice
- Multiple locations on one account
- Location-aware booking and routing
- Onboarding call with our team
- All plans include a 14-day free trial.
- Prices are in AUD and exclude GST.
- No lock-in contract. Cancel any time.
Physiotherapy FAQ
What is the best AI receptionist for physiotherapy clinics?
Look for one that books directly into your practice software, understands initial vs follow-up appointments, and can handle several bookings in one call. AbbyAI does all three and books straight into Cliniko, with Splose coming next.
Can Abby book a course of physio sessions in one call?
Yes. Abby can make up to five bookings or changes in a single call, so a patient can lock in their next few sessions without calling back.
Let Abby answer tonight's calls
14 days free. Connect your practice software, and Abby starts booking patients in.